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What You Don’t Know About Managed Services

Bryan Badger avatar
Written by Bryan Badger posted on Jan 16, 2023

Why should you consider investing in Managed IT Services? Beyond saving you money on IT expenses, this model of IT management and support will deliver a range of business advantages.

What’s The Point Of Managed Services?

Currently, the managed services market is worth at least 152 billion, and by 2026, it will nearly double in value.

Do you know why?

Because IT is central to what businesses do—regardless of the type of work you're involved in, at some point, you need modern technology to make it happen.

That means investing in the right type of IT support: managed IT services.

What Are Managed IT Services?

Managed IT Services are a set of best practices, processes, and tools that, when combined with technical knowledge and proper facilitation, delivers an ideal IT-based result for businesses.

This model of support takes care of everything IT-related for your organization, proactively preventing problems instead of fixing them after the fact. Not too long ago, all IT support was essentially reactive. These services were either called “hourly” support, or maybe “break/fix”.

The way these services worked was that you brought in your hardware, or called a technician to visit you on site after something went wrong. Even in the best of cases, you still had to deal with the downtime that occurred while you waited for your broken IT to get fixed.

Managed IT Services address this core issue—instead of waiting for something to go wrong and then stepping in to correct it, an IT company that provides managed IT services takes on all the responsibilities of a traditional in-house IT department.

The most immediate benefit of switching to Managed IT Services is that doing so will almost certainly save you money.

Economic trends and market factors make building your own IT department an extremely expensive prospect right now. That’s why outsourcing your IT needs to a third party is such an attractive option. You pay a simple, flat monthly fee, and they incur all the additional costs.

3 Reasons Managed Services Are The Most Cost-Effective Option

IT Expertise Is In High Demand

It’s becoming increasingly difficult to find (and keep) qualified IT staff members.

IT Expertise Is Expensive

Tech-based salaries rose over the course of 2021 and continue to do so to this day.

IT Assets Are Expensive

The ongoing hardware shortage is affecting the global supply chain, making acquisition especially difficult for independent organizations.

Rising Demand For IT Skills Is Leading To Higher Salaries

As the IT industry continues to grow, the number of skilled workers available to fill the many new positions isn’t keeping up with it.

According to a number of recent studies, 73% of  IT management professionals anticipate difficulty filling open tech positions.

Consider the fact that cloud computing is one of the most in-demand technical skills in the country, more so than mobile app development and social media marketing. The Bureau of Labor Statistics reports that employment opportunities in the computer and IT sector will grow by 12% in the next ten years, far faster than the average expected rate of job growth.

What about cybersecurity? As the fastest-growing sector of the IT world, cybersecurity skills are in high demand.

Unfortunately, there doesn’t seem to be an adequate supply. Polling performed on behalf of Tripwire found even more troubling evidence:

  • 93% of polled IT security professionals say the skills required to be a great security professional have changed over the past few years, which is making it harder to find properly skilled cybersecurity professionals.
  • 85% report their security teams are already understaffed, and only 1% believe they can manage all of their organization’s cybersecurity needs when facing a shortage of skilled workers.
  • 96% say they are either currently facing difficulty in staffing security teams due to the skills gap or can see it coming.

As a direct result of the increase in demand for IT skills against the consistently low supply, salaries are going up as well. Over the course of the past few years, in order to keep their IT professionals on staff, companies have had to increase the compensation they offered.

The Cost-Savings Offered By Managed IT Services

Reduced IT Costs

Businesses that choose to outsource can convert unplanned IT expenses to fixed, predictable ones. This frees up capital for other aspects of your business.

Hiring A Company, Not A Person

An in-house staff is subject to business hours, requires full salaries, benefits, and vacation pay, and will undoubtedly call in sick from time to time. By outsourcing your IT department, you leave the managing, training, payment, and other variables that come with actual employees to someone else.

Reduced Downtime

Downtime is bad for business. And the main cost of downtime is not the fix itself, it’s the halt in your business’ productivity. If an IT-related or natural disaster occurs and takes critical systems offline, employees will be unable to complete their tasks, yet your normal business expenses will carry on.

The fact is that downtime is often the result of poorly supported IT. The best way to approach downtime prevention is proactively—you need to keep an eye out for system issues that can spiral into total stoppages. You need to implement backup technologies and best practices to prevent outages. You need to enhance your cybersecurity to protect against cybercrime.

4 More Reasons To Choose Managed IT Services

Access The Latest Technology

A managed IT services company will help you stay ahead of new technologies and take advantage of various security products, mobility solutions, analytics tools, and more. Plus, they make sure you’re not running any sort of outdated equipment, such as unsupported operating systems, keeping you current at all times.

Enhanced Continuity

Managed IT services give you confidence that comes with knowing you have an effective data backup and disaster recovery plan in place. A managed IT services company will create a comprehensive plan that outlines exactly what to do in the event of data loss and/or an outage.

Improved Cybersecurity

You’re able to have peace of mind knowing a managed IT services company is taking care of your cybersecurity. Your provider will deliver a multi-layered solution that incorporates a range of cybersecurity technologies and trains your staff on cybersecurity awareness.

Functional IT

Handling information technology on your own often results in a misconfigured environment that doesn’t work well. A managed IT services company will ensure your hardware and software are properly configured to work well together, creating a cohesive environment that’s well-managed and maintained.

One of the biggest challenges associated with the traditional hourly support model of managing information systems is unexpected costs in terms of repairing equipment, dealing with downtime, or troubleshooting the same problems over and over again.

A managed IT services company minimizes unexpected costs as you’re paying them a flat-rate monthly fee to support you in a proactive nature.

Are Managed IT Services The Right Choice For You?

It all depends on what you want from your IT services.

If you’re content paying to have fires put out when they happen, then you may not need to opt for a different level of support right now. But, if you think your business could benefit from a more consistent form of IT support, then it’s time to learn more about managed IT services.

The Integral Networks approach is to listen to what you need, understand what your goals are, meet you where you're at, and follow a carefully developed plan to bring you forward.

Get in touch with our team to discover what managed IT services offer your organization.

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