The 3 Biggest Problems Sacramento & Reno CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need us to tell you how frustrating that is.

Our research shows that most successful Sacramento & Reno CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

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Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

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Hear What Our Customers Have to Say

Peace of mind

Peace of mind is often touted but rarely delivered. Not so with Integral Networks. They aren't just our managed service provider, they are our technology partner and they care about how our business grows. Integral Networks understands our challenges and then works on solutions that fit our...

Laura Saldana

TBC Construction Inc

Beyond Perfection: A Staggering 100/10 Rating for Our Exceptional Service!

Integral Networks has taken over our day-to-day IT operations and giving me the time to manage other sides of our company that I otherwise would not have the time for. The level of communication and the quick response to any questions/concerns about a ticket is something that Integral Networks does extremely well. They are a great company to work with they truly look at what your companies over all IT needs are and come up with the best plan for you. Then adjust accordingly as your company needs change.

Kayla Keema

Always Available

The single biggest benefit is that Integral Networks is always available. I work long hours and Saturdays, and when I have an issue, inside or outside of normal working hours, Integral always solves my issue. Integral Networks has excellent customer service, some really talented computer wizzes, and they always solve our issues regardless of the time of day (or night). We never have to wait very long, all the staff at Integral are patient and kind. They hire very knowledgeable techs, the best I have ever worked with, by far. They somehow simplify difficult situations and are super-efficient at problem-solving necessary to keep us on track allowing us to better service our customers. Just try them - they will take your computer worries away.

Tom Razzano

Excellent and fast service

Exceptional and Swift Service! A Remarkable Experience from Start to Finish. They safeguard our Peace of Mind with Effortless Security Solutions

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Darrin Hutchins

Integral Networks Gives US Effortless Security Solutions

Integral Networks has and continues to be a wonderful team to work with. They are extremely professional and responsive. Any need has been met whether requested during or outside of working hours. More importantly, it's been very comforting to know that our data has been secured and protected. We've experienced no data loss or security breach for nearly a decade if not longer. I cannot say how great it's been to work with them.

Megan Smith

Integral Networks is the perfect IT Partner

Integral Networks has been working with the City of Grass Valley for over 2 years, and during that time it has helped the city to implement a number of successful IT initiatives. These include the deployment of new security tools, the implementation of new servers, and upgrades of the city's...

Integral Networks has also played a key role in the City's efforts to improve its IT security. The company has helped the city to develop and implement a comprehensive security plan, and it has also provided training to city employees on how to protect themselves from cyber threats.

As a result of Integral Networks' work, the City of Grass Valley now has a stable infrastructure that is both secure and reliable. The company's team of experts is always available to provide support and guidance, and they are always working to find new ways to improve the city's IT systems.

Overall, Integral Networks is a highly reliable and trustworthy IT solutions and services provider. The company has a proven track record of success, and it is committed to providing its clients with the best possible service. If you are looking for a company that can help you to improve your IT infrastructure and security, then Integral Networks is the perfect choice.

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Brad Kalstein

Their Expertise Keeps Us Running Smoothly

So happy to say that Bogart got us up and running… and all issues resolved today. He and David and Garrett worked very hard and did a great job helping us figure this out and get us back online. Our whole team here is VERY grateful!! Thank you to everybody for the tenacity to get this figured...

Calvary Christian Center

Working with Integral Networks gives us Elevating Excellence in our IT Support

Bogart was on-time as usual and was very helpful during this service appointment. Integral Networks always lives up to its name.

Arden Fair Mall

Peace of mind!

The single biggest benefit is the peace of mind in knowing that if ICU employees have an IT issue that Integral Networks will handle it, rather than burdening leadership with mundane IT issues. Integral Networks remotely logs in or comes to our office right away, they are always very responsive...

Everett Kellogg

ICU Technologies

Integral Networks is a Loyal Partnership and offers Unwavering Support, They have been A Decade-Long IT Companion for Napa Electric

Napa Electric has been a customer of Integral Networks for many years, they are our first IT partner and thankfully a robust partner, so we have never needed to change. We appreciate the quick response time to our inquiries and need for assistance. Integral Networks employees are always working...