The Northern California Business Owner’s Guide To I.T. Support Services And Fees

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What You Should Expect To Pay For IT Support For Your Business

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Responsive, Friendly Service

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Cost-Effective IT Support

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Fast, Secure Performance

Read This Guide and You’ll Discover:

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The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
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The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
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Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
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How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
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21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

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Hear What Our Customers Have to Say

Peace of mind

Peace of mind is often touted but rarely delivered. Not so with Integral Networks. They aren't just our managed service provider, they are our technology partner and they care about how our business grows. Integral Networks understands our challenges and then works on solutions that fit our...

Peace of mind is often touted but rarely delivered. Not so with Integral Networks. They aren't just our managed service provider, they are our technology partner and they care about how our business grows. Integral Networks understands our challenges and then works on solutions that fit our constraints.


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Laura Saldana

TBC Construction Inc

Beyond Perfection: A Staggering 100/10 Rating for Our Exceptional Service!

Integral Networks has taken over our day-to-day IT operations and giving me the time to manage other sides of our company that I otherwise would not have the time for. The level of communication and the quick response to any questions/concerns about a ticket is something that Integral Networks...

Integral Networks has taken over our day-to-day IT operations and giving me the time to manage other sides of our company that I otherwise would not have the time for. The level of communication and the quick response to any questions/concerns about a ticket is something that Integral Networks does extremely well. They are a great company to work with they truly look at what your companies over all IT needs are and come up with the best plan for you. Then adjust accordingly as your company needs change.


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Kayla Keema

Always Available

The single biggest benefit is that Integral Networks is always available. I work long hours and Saturdays, and when I have an issue, inside or outside of normal working hours, Integral always solves my issue. Integral Networks has excellent customer service, some really talented computer...

The single biggest benefit is that Integral Networks is always available. I work long hours and Saturdays, and when I have an issue, inside or outside of normal working hours, Integral always solves my issue. Integral Networks has excellent customer service, some really talented computer wizzes, and they always solve our issues regardless of the time of day (or night). We never have to wait very long, all the staff at Integral are patient and kind. They hire very knowledgeable techs, the best I have ever worked with, by far. They somehow simplify difficult situations and are super-efficient at problem-solving necessary to keep us on track allowing us to better service our customers. Just try them - they will take your computer worries away.


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Tom Razzano

Excellent and fast service

Exceptional and Swift Service! A Remarkable Experience from Start to Finish. They safeguard our Peace of Mind with Effortless Security Solutions

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Darrin Hutchins

Integral Networks Gives US Effortless Security Solutions

Integral Networks has and continues to be a wonderful team to work with. They are extremely professional and responsive. Any need has been met whether requested during or outside of working hours. More importantly, it's been very comforting to know that our data has been secured and protected....

Integral Networks has and continues to be a wonderful team to work with. They are extremely professional and responsive. Any need has been met whether requested during or outside of working hours. More importantly, it's been very comforting to know that our data has been secured and protected. We've experienced no data loss or security breach for nearly a decade if not longer. I cannot say how great it's been to work with them.


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Megan Smith

Integral Networks is the perfect IT Partner

Integral Networks has been working with the City of Grass Valley for over 2 years, and during that time it has helped the city to implement a number of successful IT initiatives. These include the deployment of new security tools, the implementation of new servers, and upgrades of the city's...

Integral Networks has been working with the City of Grass Valley for over 2 years, and during that time it has helped the city to implement a number of successful IT initiatives. These include the deployment of new security tools, the implementation of new servers, and upgrades of the city's network infrastructure.

Integral Networks has also played a key role in the City's efforts to improve its IT security. The company has helped the city to develop and implement a comprehensive security plan, and it has also provided training to city employees on how to protect themselves from cyber threats.

As a result of Integral Networks' work, the City of Grass Valley now has a stable infrastructure that is both secure and reliable. The company's team of experts is always available to provide support and guidance, and they are always working to find new ways to improve the city's IT systems.

Overall, Integral Networks is a highly reliable and trustworthy IT solutions and services provider. The company has a proven track record of success, and it is committed to providing its clients with the best possible service. If you are looking for a company that can help you to improve your IT infrastructure and security, then Integral Networks is the perfect choice.


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Brad Kalstein

Their Expertise Keeps Us Running Smoothly

So happy to say that Bogart got us up and running… and all issues resolved today. He and David and Garrett worked very hard and did a great job helping us figure this out and get us back online. Our whole team here is VERY grateful!! Thank you to everybody for the tenacity to get this figured...

So happy to say that Bogart got us up and running… and all issues resolved today. He and David and Garrett worked very hard and did a great job helping us figure this out and get us back online. Our whole team here is VERY grateful!! Thank you to everybody for the tenacity to get this figured out and support our staff here - and I am sure that we are ALL glad to have another bad AT&T project behind us!


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Calvary Christian Center

Working with Integral Networks gives us Elevating Excellence in our IT Support

Bogart was on-time as usual and was very helpful during this service appointment. Integral Networks always lives up to its name.

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Arden Fair Mall

Peace of mind!

The single biggest benefit is the peace of mind in knowing that if ICU employees have an IT issue that Integral Networks will handle it, rather than burdening leadership with mundane IT issues. Integral Networks remotely logs in or comes to our office right away, they are always very responsive...

The single biggest benefit is the peace of mind in knowing that if ICU employees have an IT issue that Integral Networks will handle it, rather than burdening leadership with mundane IT issues. Integral Networks remotely logs in or comes to our office right away, they are always very responsive and easy to work with. We have zero worries about downtime and even recommend them to our clients.


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Everett Kellogg

ICU Technologies

Integral Networks is a Loyal Partnership and offers Unwavering Support, They have been A Decade-Long IT Companion for Napa Electric

Napa Electric has been a customer of Integral Networks for many years, they are our first IT partner and thankfully a robust partner, so we have never needed to change. We appreciate the quick response time to our inquiries and need for assistance. Integral Networks employees are always working...

Napa Electric has been a customer of Integral Networks for many years, they are our first IT partner and thankfully a robust partner, so we have never needed to change. We appreciate the quick response time to our inquiries and need for assistance. Integral Networks employees are always working in our best interest and open to feedback.


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Tiffany Kuehl

Napa Electric