New Features for Google Meet Mobile Calls
It may be hard to imagine now, but it wasn’t long ago that video calling was something we only saw in futuristic science fiction movies. Today, seeing someone on the phone or ...
Voice Technology: Transforming the Customer Service Landscape
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned often find ...
Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the modern-day version ...
Recent Cyber-Attacks Highlight The Urgency Of Strong Cybersecurity For All Businesses
If the software your organization used to close deals and pay employees unexpectedly went down and you had no idea when it would be fixed, what would you do? Could you continue ...
Managing Aging Software: Planning for End-of-Life and End-of-Support
In the world of IT, we're all familiar with the challenges of aging software—keeping up with patches and updates ...
New Malware Capable of Completely Disabling Your Antivirus
One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the target of a new and dangerous form of malware, that ...
Cybersecurity in Business: Safeguarding Data in the Digital Frontier
With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate with consumers. Unfortunately, as tech tools make things easier for ...
Digital Transformation: How Traditional Businesses are Thriving in the Digital Age
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, technological advancements ...
The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune ...
AI-Powered Customer Service: Elevating the Customer Experience
In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as ...
